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Orthopedic Virtual Assistants That Keep Your Practice Moving

Your expertise belongs in the OR or exam room—not bogged down in scheduling, insurance checks, or pre-op prep. Orthopedics-Cloud’s Virtual Assistants (VAs) handle the essential but time-consuming administrative work that slows your team down. From verifying insurance to prepping charts, our trained assistants help keep your day running smoothly—without the overhead of hiring more staff.

  • Flexible – Available when you need them, synced to your clinic’s schedule
  • No Training Required – We handle all recruiting, onboarding, and oversight
  • Convenient – Offload front-office tasks without increasing headcount
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How Our Virtual Front Desk Supports Orthopedic Workflows

How Our Virtual Front Desk Supports Orthopedic Workflows

Our virtual assistants are trained in orthopedic workflows and terminology. They handle key tasks across your scheduling, chart prep, and billing cycle—so your team can stay focused on patient care, not paperwork.

Here’s what our Virtual Front Desk Assistants can manage for you:

  • Eligibility Checks: Confirm insurance coverage 24–48 hours in advance to avoid delays and improve collections
  • Appointment Reminders: Personally confirm visits to reduce no-shows and late cancellations
  • Balance Follow-Up: Reach out to patients with outstanding balances to support faster A/R recovery
  • Chart Review: Ensure imaging (X-rays, MRIs), previous consults, and op notes are uploaded and ready

Ortho-Specific Support From Intake to Post-Op

Our VAs are more than admin helpers—they support your operational and clinical workflows at every stage of the patient journey. Whether it’s preparing for surgery or coordinating rehab follow-ups, they help make sure no detail gets overlooked.

Examples of what our Virtual Assistants help facilitate:
  • Pre-Visit Assessment: Collect pain scores, injury history, medications, prior procedures, and surgical clearance info
  • Consult Prep: Make sure diagnostic imaging and referral notes are uploaded for the provider’s review
  • Care Planning Support: Assist with treatment plan documentation, physical therapy coordination, and surgical scheduling
  • Post-Op Coordination: Schedule global period check-ins, track medications, and arrange follow-up imaging or evaluations

By automating and offloading these repetitive but essential workflows, Orthopedics-Cloud helps your practice reduce burnout, improve efficiency, and elevate the patient experience—while giving providers more time to focus on care.

Ready to Improve Your Practice?​

Schedule a time to talk or book a complimentary practice assessment today.

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